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Open Your Account Knowing Your Privacy Matters

At fun888, we are direct about what personal data we collect, why we collect it, and how we keep it safe.

Data collected only for account and service purposesNo sale of personal data to third partiesYour right to access, correct or delete your dataEncrypted storage for all account detailsUPI, Paytm, PhonePe transactions processed securely

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Explore What This Policy Covers for You

fun888 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to all accounts created through fun888.biz and governs how we handle personal data submitted during registration, deposits, withdrawals and support interactions. Access to our platform depends on local law and is available where local law permits. When you deposit using UPI, Paytm

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or PhonePe, your transaction data is processed by the respective payment provider under their own privacy terms, and we receive only confirmation details needed to credit your account. We do not retain full payment credentials. Data we hold — such as your name, contact address and
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account activity — is stored on secured servers and retained only for as long as required by applicable Indian regulations or our legitimate operational needs. You may request a copy of the data we hold at any time.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Any Privacy Question

If you have a question about how your data is used, want to correct an error in your account details, or wish to make a formal data request, our support team handles privacy matters directly. We aim to respond to all data-related queries within five working days of receiving them.

Team online

Email Privacy Team

Send your data access, correction or deletion request to our dedicated privacy address. We verify your identity before processing any request and keep you updated at each stage until it is resolved.

Live Chat Support

Start a live chat session on fun888.biz to raise a privacy concern immediately. Our agents can flag your account for a formal data review and connect you with the team that handles data processing queries.

Help Centre Ticket

Submit a written ticket through the Help Centre if you prefer a documented trail for your privacy request. Every ticket receives a reference number so you can follow up and track progress at any point.

HOW WE PROTECT DATA

Browse Our Data Handling and Security Practices

We apply several layers of technical and organisational controls to protect the personal data you share with us.

Encrypted Account Storage

All personal details — name, email, contact number and address — are stored using industry-standard encryption at rest. Access within our systems is role-restricted, meaning only authorised personnel with a specific operational need can retrieve account-level data.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences through your browser settings at any time; disabling analytics cookies does not affect your ability to log in or transact.

Payment Data Handling

When you transact via UPI, Paytm or PhonePe, the full payment credential stays with the provider. We receive a transaction reference and status code only. This means we never store your UPI ID, Paytm wallet PIN or PhonePe credentials on our servers.

Data Retention Policy

Account data is retained for the period required under applicable Indian financial and gaming regulations. Once that period lapses and your account is closed, we delete or anonymise identifiable records unless a specific legal obligation requires us to hold them longer.

Your Access and Correction Rights

You have the right to request a full copy of the data we hold about you, ask us to correct inaccurate details, or request deletion where no legal basis exists to retain it. Requests are processed within five working days after identity verification.

Third-Party Sharing Rules

We do not sell your personal data. Data is shared with third parties only where necessary to deliver the service — for example, payment providers processing your UPI or Paytm transaction — and those parties are contractually bound to our data standards.

Switch Between Your Most Common Privacy Questions

The questions below cover the data rights and privacy practices we hear about most from account holders in India. If your question is not answered here, our support team is available via live chat or the Help Centre to assist you directly.

We collect your name, email address, phone number, date of birth and a government-issued ID for verification purposes. Payment method details — such as a UPI reference — are held only as transaction confirmations, not full credentials.

Your data is used to operate your account, process deposits and withdrawals via UPI, Paytm or PhonePe, provide customer support and comply with applicable Indian regulations. We do not use it for unrelated marketing without your explicit consent.

Yes. Submit a data access request through the Help Centre or by emailing our privacy team. After we verify your identity, we will provide a structured copy of your account data within five working days of confirming the request.

Contact support via live chat or raise a Help Centre ticket specifying the correction or deletion you need. We action verified requests promptly and notify you once the change is reflected or explain if a legal obligation prevents full deletion.

We share data only with parties that are essential to delivering the service — payment processors for UPI, Paytm and PhonePe transactions, for instance. All third parties are contractually required to protect your data and prohibited from using it for their own purposes.

Retention periods follow applicable Indian financial and regulatory requirements. Once those periods pass, identifiable data is deleted or anonymised. You may ask our support team for the specific retention schedule that applies to your account type.

Raise a formal complaint through the Help Centre or contact our privacy team by email. We will acknowledge your complaint within two working days, investigate thoroughly and provide a written response with our findings and any corrective steps taken.

Open Your Account Knowing Your Privacy Matters

Reach Us About Any Privacy Question

Email Privacy Team

Live Chat Support

Help Centre Ticket

Browse Our Data Handling and Security Practices

Encrypted Account Storage

Cookie Controls

Payment Data Handling

Data Retention Policy

Your Access and Correction Rights

Third-Party Sharing Rules

Switch Between Your Most Common Privacy Questions

01 What personal data does fun888 collect when I open an account?

02 How is my data used once I have an account?

03 Can I request a copy of the data fun888 holds about me?

04 How do I ask for my data to be corrected or deleted?

05 Does fun888 share my data with other companies?

06 How long does fun888 keep my personal data after I close my account?

07 What should I do if I believe my data has been handled incorrectly?

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